SMS & Messaging Policy

Program Name

Review Rescue Business Notifications

Message Sender

RVQ INC (operating as Review Rescue)
213 Willow Crk Ct, St. Augustine, FL 32092, USA
Phone: +1 (754) 221-6803 (24/7)
Email: support@reviewresq.com

What Messages You Will Receive

When you opt in to ReviewResQ SMS notifications, you may receive messages related to new review alerts and notifications, review response confirmations, appointment reminders and updates, lead notifications and follow-ups, account and security notifications, and service updates and announcements.

Message Frequency

Message frequency varies based on your account activity and notification settings. Typically, you can expect 2-10 messages per week depending on your review volume and configured alerts. You can customize notification preferences in your dashboard settings at any time.

Message and Data Rates

Message and data rates may apply. ReviewResQ does not charge for SMS messages, but your mobile carrier may charge standard messaging rates. Contact your carrier for details about your messaging plan.

How to Opt In

You can opt in to receive SMS messages from ReviewResQ by checking the SMS consent checkbox on our sign-up form at reviewresq.com, or by providing your phone number during account setup.

Consent to receive SMS messages is not a condition of purchasing any Review Rescue service or product.

How to Opt Out

You can stop receiving SMS messages at any time using any of the following methods:

Reply STOP: Text STOP to any message from ReviewResQ. You will receive a one-time confirmation message and no further messages will be sent.

Dashboard Settings: Log in to your ReviewResQ dashboard and navigate to Settings to disable SMS notifications.

Contact Support: Email support@reviewresq.com or call us to request removal from our SMS list.

How to Get Help

If you need assistance with our SMS program, you can reply HELP to any message from ReviewResQ, email us at support@reviewresq.com, or visit our website at reviewresq.com.

Privacy

We respect your privacy. Your phone number and SMS consent information will not be shared with third parties for their marketing purposes. For full details on how we handle your data, please review our Privacy Policy.

Supported Carriers

ReviewResQ SMS messages are supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

SMS Service Provider

RVQ INC uses Twilio Inc. as our third-party SMS messaging service provider. Twilio is the registered Communications Platform that delivers all SMS messages on our behalf to the carriers listed above. Twilio's brand registration with The Campaign Registry (TCR) covers the use cases described on this page. For Twilio's own privacy practices governing the message metadata they process for delivery, see twilio.com/legal/privacy.